FAQs | Frisco Mo

TEESPRING

How does it work?

Frisco Mo designs the stuff and our friends at Teespring, print, ship and handle customer service on all of the orders. Think technology Etsy. You choose the item, color, size and style you’d like and then it’s made. Each design is one-of-a-kind and made just for you. 

 

Any shopping tips?

Yes! Use the menu to navigate quickly between categories. Read the size charts. And have fun looking at all of the stuff.

How long does it take?

Your items will arrive in about two weeks. Each item has a unique order number that allows you to track its progress. Your emailed receipt lists that order number, the tracking info and expected delivery date.

 

Hey! I didn’t get an emailed receipt.

No worries. You can get another. Recover your orders securely by entering your email address here

 

What’s the shipping charge?

To thank you for the purchase, and for your patience while your items are being made, Frisco Mo picks up the shipping charge. It’s a code built into our website. If for some reason, it doesn’t automatically load, you can enter in manually at check out. Look for a line of type that says, “I HAVE A PROMO CODE,” click and enter FREESHIP.

 

Is there rush delivery?

Rush delivery is available on some of the t-shirts, hoodies and long sleeves. It costs an arm and a leg. Frisco Mo has only 2 arms and 2 legs and doesn’t pick up the rush shipping charges. Plan ahead and save your money!

Help! Only part of my order has arrived.

Not to worry! Each item is produced at different manufacturing facilities. The tops come from Kentucky, the blankets North Carolina, all over print stuff, California, etc. As items are completed, they are shipped. Don't worry if only part of your order arrives, the rest is on its way. Remember, you can always check that items status and tracking with its unique order number from your confirmation email..

How about a guarantee?

Teespring guarantees the quality of the gear for 30 days. If you’re not 100% satisfied with your items, let them know and they’ll make it right. Simply follow the instructions on your emailed receipt, or, please contact Teespring here. You’ll be given a Case ID number immediately and they’ll get back to you within 24 hours. 

Amazon

How does this work?

We design the art for the tops and PopSockets and Amazon prints, ships  and handles the customer service on them. 

Any shopping tips?

Yes! Use the menu to navigate quickly between categories. Read the size charts. And have fun looking at all of the stuff.

How long does it take?

Orders from Amazon take about a week.​ Your order number allows you to track its progress. Your emailed receipt lists that order number, the tracking info and expected delivery date.

 

Hey! I didn’t get an emailed receipt.

No worries. Log into your Amazon account and take a look under "My Orders" to view your order, tracking and delivery information. 

What's the shipping charge?

If you have Amazon Prime or spend more than $25 with Amazon, shipping is free. 

Is there rush delivery?

Yes, for an additional charge, Amazon offers rush delivery.

How about a guarantee?

Amazon backs the items with their A to Z Guarantee. Follow the instructions on your emailed receipt.​ 

©2019 Frisco Mo. All rights reserved.   |    info@friscomo.com

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