FAQs | Frisco Mo

TEESPRING

How does it work?

Frisco Mo designs the stuff and our friends at Teespring, print, ship and handle customer service on all of the orders. Think technology Etsy. You choose the item, color, size and style you’d like and then it’s made. Each design is one-of-a-kind and made just for you. 

 

Any shopping tips?

Yes! Use the menu to navigate quickly between categories. Read the size charts. And have fun looking at all of the stuff.

How long does it take?

Your items will arrive in about two weeks. Each item has a unique order number that allows you to track its progress. Your emailed receipt lists that order number, the tracking info and expected delivery date.

 

Hey! I didn’t get an emailed receipt.

No worries. You can get another. Recover your orders securely by entering your email address here

 

What’s the shipping charge?

Please see shipping info at the bottom of each item's description. To thank your for your patience while your items is being made and offset some of the shipping costs, Frisco Mo offers 10% off your order with code SAVE10. The code is built into our website and should load automatically. If it does not, simply enter SAVE10 in the "I Have a Promo Code" field at checkout.

 

Is there rush delivery?

Rush delivery is available on some of the t-shirts, hoodies and long sleeves. It costs an arm and a leg. Frisco Mo has only 2 arms and 2 legs and doesn’t pick up the rush shipping charges. Plan ahead and save your money!

Help! Only part of my order has arrived.

Not to worry! Each item is produced at different manufacturing facilities. The tops come from Kentucky, the blankets North Carolina, all over print stuff, California, etc. As items are completed, they are shipped. Don't worry if only part of your order arrives, the rest is on its way. Remember, you can always check that items status and tracking with its unique order number from your confirmation email..

How about a guarantee?

Teespring guarantees the quality of the gear for 30 days. If you’re not 100% satisfied with your items, let them know and they’ll make it right. Simply follow the instructions on your emailed receipt, or, please contact Teespring here. You’ll be given a Case ID number immediately and they’ll get back to you within 24 hours. 

Amazon

How does this work?

We design the art for the tops and PopSockets and Amazon prints, ships  and handles the customer service on them. 

Any shopping tips?

Yes! Use the menu to navigate quickly between categories. Read the size charts. And have fun looking at all of the stuff.

How long does it take?

Orders from Amazon take about a week.​ Your order number allows you to track its progress. Your emailed receipt lists that order number, the tracking info and expected delivery date.

 

Hey! I didn’t get an emailed receipt.

No worries. Log into your Amazon account and take a look under "My Orders" to view your order, tracking and delivery information. 

What's the shipping charge?

If you have Amazon Prime or spend more than $25 with Amazon, shipping is free. 

Is there rush delivery?

Yes, for an additional charge, Amazon offers rush delivery.

How about a guarantee?

Amazon backs the items with their A to Z Guarantee. Follow the instructions on your emailed receipt.​ 

SQUARE

How does this work?

Frisco Mo has the inventory at our home base HQ. We ship them direct, handle the customer service and 

Any shopping tips?

It takes a bit for items to load in the Square Shop when you read the bottom of the page. If you find you're stuck, simply select a different view - from A-Z to Z-A - to get unstuck and load all of the items.

How long does it take?

We ship your orders the next business day.

 

Hey! I didn’t get an emailed receipt.

No worries. Email us and we'll get you another one. 

What's the shipping charge?

Sticker orders are a $1 flat fee and ship USPS First Class Mail. Face masks are shipped either USPS First Class with Tracking for $4 or USPS Priority Mail with 2-3 delivery and tracking for $7.

Is there rush delivery?

Yes, if you're willing to pay the added postage, we can arrange for rush shipping. Email us for the cost. 

How about a guarantee?

We guarantee the items in our Square Shop will make you smile.

©2020 Frisco Mo. All rights reserved.   |    info@friscomo.com

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